We at Phantom Fireworks and our affiliates, including companies within the Phantom Fireworks group (sometimes referred to as "Phantom," “Company,” “us,” “we,” or “our”) take very seriously the concept of receiving your personal information. We do not share this information for any other purpose other than servicing you with respect to your dealings with Phantom Fireworks. Our goal, and the purpose of this privacy policy (“Policy”), is to inform you as to how we collect and use your personal information during your interactions with us, both online and offline.
This Policy, more specifically, is intended to provide consumers with information about how we collect, use, disclose, retain, and safeguard certain of the personal information we gather about them, such as through the:
- Use of our websites, including mobile websites, applications (collectively, the “Site”)
- Visits to our stores, temporary locations or offices
- Attendance at one of our events or an event that we sponsor
- Phone, text and email communications
- Social media interactions, such as through LinkedIn, Facebook, Twitter, Instagram, YouTube, or TikTok
- Viewing our online advertisements or emails
It also describes options consumers may have concerning their personal information.
Please read this Policy carefully before using the Site or submitting personal information to us. By accessing or visiting the Site, you indicate your understanding that the collection, use, disclosure, and retention of your personal information is subject to the terms of this Policy. If you do not consent to the collection, use, disclosure, and retention of your personal information as described in this Policy, please do not provide us with such information. This Policy does not apply to third-party websites accessible through our Site or other applications.
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, driver's license number, State ID card number, passport number, military ID number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number and bank or other financial account number
- Location Information, including precise geolocation and general location data
- Physical and Audio Data, including photos and video recordings
- Protected Classifications and Other Personal Characteristics, including age and military or veteran status
- Inferences from Other Data, including inferences created from other personal information collected
Browser Cookies
As is true of most websites, we gather some PI automatically and store it in log files. Small files called "cookies" may be attached to your Web browser. These files identify your browser and save information such as passwords so that websites can recognize you. This information also may include the Internet Protocol (IP) address, browser type, language, internet service provider (ISP), referring and exit page, operating system, and date/time stamp. In addition to the purposes above, we use this PI to understand and analyze trends, to administer the Site, to learn about user behavior on the Site, and to gather demographic information about our user base as a whole. To monitor use of the Site and improve its quality, we may compile statistical information concerning the use of the Site through analytics services, such as those provided by Google Analytics. Examples of this information may include: the number of visitors to the Site or to sections or pages within the Site, patterns of traffic flowing through the Site, length of time spent on the Site, or in sections or pages of the Site, the other sites that refer visitors to the Site, the pages of the Site that visitors frequently use as entry and exit points, utilization of the browser and operating systems and versions used by visitors to the Site. We also may use this PI in our marketing and advertising services.
Information from other sources
We may collect personal information about you from third-party sources, including Marketing Partner.
The categories of information we may collect include:
Marketing Partner
- Personal Identifiers, including Name, Email address, Postal address, and Telephone number
- Location Information, including General location data
- Protected Classifications and Other Personal Characteristics, including Age
- Inferences from Other Data, including Inferences created from other personal information collected
How long we keep your data
We retain data for the purposes set forth in this policy and as permitted by applicable law.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location data | We retain personal information for the length of time needed to fulfill the purposes for collection unless a longer retention period is required or permitted by applicable law. We may keep data beyond this period in anonymized form. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number | We retain personal information for the length of time needed to fulfill the purposes for collection unless a longer retention period is required or permitted by applicable law. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Driver's license number, State ID card number, Passport number, Military ID number, Purchases, Credit or debit card number, Bank or other financial account number | We retain personal information for the length of time needed to fulfill the purposes for collection unless a longer retention period is required or permitted by applicable law. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Inferences created from other personal information collected | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases | We retain personal information for the length of time needed to fulfill the purposes for collection unless a longer retention period is required or permitted by applicable law. We may keep data beyond this period in anonymized form. |
| Data we collect in connection with privacy requests, including Name, Email address, Postal address, Online Identifiers | We retain records related to privacy requests as long as necessary to comply with our legal obligations. We may also retain certain information to ensure that a do not mail, email or text request is honored. |
| Data we collect for security purposes, including Name, Email address, Postal address, Telephone number, Driver's license number, State ID card number, Passport number, Online Identifiers, Purchases, Credit or debit card number, Bank or other financial account number, General location data, Precise geolocation, Age, Inferences created from other personal information collected | We retain personal information for the length of time needed to fulfill the purposes for collection unless a longer retention period is required or permitted by applicable law. We may keep data beyond this period in an anonymized form. |
| Data we collect when you register to shop at our showrooms , including Name, Email address, Postal address, Telephone number, Driver's license number, State ID card number, Passport number, Age, Military or veteran status | We retain personal information for the length of time needed to fulfill the purposes for collection unless a longer retention period is required or permitted by applicable law. We may keep data beyond this period in anonymized form. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Conducting Surveys
- Creating Customer Profiles
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operations
- Marketing Our Products & Services
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Providing Cybersecurity
- Sending Promotional Communications
- Storing and Managing Data
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Business Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Contractors, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Shipping Services | Data Analytics Providers, Fraud Prevention Tools, and Shipping Services |
| Internet Activity | Cloud Computing & Storage Providers, Commerce Software Tools, Payment Processors, and Sales & Marketing Tools | Data Analytics Providers |
| Commercial Information | Business Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Contractors, Data Analytics Providers, IT Infrastructure Services, Payment Processors, and Shipping Services | Fraud Prevention Tools and Payment Processors |
| Financial Information | Business Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Contractors, Data Analytics Providers, IT Infrastructure Services, Payment Processors, and Shipping Services | Fraud Prevention Tools and Payment Processors |
| Location Information | Business Operations Tool and Sales & Marketing Tools | Data Analytics Providers and Fraud Prevention Tools |
| Protected Classifications and Other Personal Characteristics | Data Analytics Providers and IT Infrastructure Services | None |
| Inferences from Other Data | Business Operations Tool and Cloud Computing & Storage Providers | None |
Social Media Sharing. This Site may offer social media sharing features or other integrated tools, which let you share actions you take on this website with other media, and vice versa. These features may collect information about your IP address and which page you are visiting on our Site, and they may set a cookie or employ other tracking technologies. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. Social media sharing features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with those features are governed by the privacy policies of the companies that provide them. For more information about the purpose and scope of data collection and processing in connection with social media sharing features, please visit the privacy policies of the third parties that provide these features.
Third Party Website Links. Our Site may contain links to other websites which we make available to you because we believe that the information available on those websites is helpful or complimentary to the information available on our Site. Phantom Fireworks has no responsibility whatsoever when you click on any of these links and enter anyone else's website. We encourage you to do so carefully, and we encourage you to read all disclaimers, privacy statements and articles of agreement that may appear on any of these linked websites. Your use of these other linked websites is subject to the respective terms of use and privacy policies located on the linked websites.
Email. We may collect your email address via cookies and pixels on the Site through the use of trusted third-party partners. These partners may combine your email information with other information they have access to such as mailing address so that we may send relevant marketing offers to you via direct mail.
SMS Communications. You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more. These messages may use information automatically collected based on your actions while on our Sites and may prompt messaging such as cart abandon messages. To the extent you voluntarily opt to have SMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages.
We do not knowingly collect or solicit PI from children under 16 years of age. We are concerned about the safety of children when they use the Internet and will never knowingly request PI from anyone under the age of 16. If the parent or guardian of a child under 16 believes that the child has provided us with any PI, the parent or guardian of that child should contact us and ask to have this PI deleted from our files. If we otherwise obtain knowledge that we have PI about a child under 16 in our files, we will delete that information from our existing files so that it is not in retrievable form.
It is the policy of Phantom Fireworks not to do business or send catalogs or other promotional material to any individual under the age of 16 years. All transactions on Phantom Fireworks website that require divulging of any personal information also require verification of age 16 or older age status. Phantom Fireworks will not knowingly accept any information from anyone under the age of 16, nor will Phantom Fireworks knowingly ship products, catalogs or other promotional material to anyone under the age of 16 years. We also do not have actual knowledge that we have sold personal information of minors under age 16.
Phantom Fireworks cooperates with Google Analytics, a Web analytics service provided by Google, Inc. (“Google”). Phantom Fireworks and third-parties, including Google, use first-party cookies and third-party cookies together to a) inform, optimize, and serve ads based on someone's past visits to our website, and b) report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related visits to our site. Phantom Fireworks uses Google Analytics Demographics and Interest Reporting to collect demographic information on visitors to our website. See Google’s privacy policy for Google Analytics.
Google Analytics is established in the United States and has entered into the Safe Harbor agreement, which entails that they must ensure an adequate standard for privacy protection in light of applicable EU rules and regulations.
Google has developed the Google Analytics Opt-out Browser Add-on to enable provide website visitors the ability to prevent their data from being used by Google Analytics. You can also use Google's Ads Settings.
While we use reasonable measures to protect our Site and your information, the Internet is not 100% secure. The measures we use are reasonable for the type of information we collect. We cannot guarantee use of our Site is 100% secure. We encourage you to use caution when using the Internet.
This Policy is governed by the laws of the State of Ohio without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Policy shall lie exclusively with the state and federal courts within Ohio. If any provision of this Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect.
Notice to Site Users Located Outside the U.S.
The Company operates in accordance with the laws of the U.S. When you access our Site from outside the U.S., we may transfer the PI that we collect from you to a location outside of your jurisdiction, including the U.S. The data protection laws in these jurisdictions may not provide you with the same protections as those of your jurisdiction. By using this Site, you acknowledge that these laws may provide a different standard of protection and you consent to the transfer of your personal data to other jurisdictions, including the U.S.
Phantom Fireworks makes no representations or warranties of any kind, whatsoever, regarding this Site and/or any and all materials provided hereon. All users agree and accept all information on this website on an “as is” basis with no warranties expressed or implied by Phantom Fireworks as to the accuracy, completeness or reliability of any such content. Furthermore, Phantom Fireworks will not be liable in any manner for any damage that anyone may sustain from using this website or any viruses that may infect any user's hardware or software by virtue of your browsing or using this site or downloading any information that may be on this site.
